Rethink Work

A focused operating reset, not an open-ended transformation.
Most engagements run 8–12 weeks and include leadership working sessions, manager input, and concrete deliverables your team can use immediately. This is advisory plus implementation support.

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what we offer

Services

Operating Model & Workflow Design
Rethink how work moves through the organization for faster delivery, less rework, and fewer escalations.

• Current and future-state workflow mapping
• Friction and failure-point analysis
• Ownership and handoff clarity
• Decision rights framework

Role & Accountability Design
We redesign roles so expectations, authority, and accountability are explicit for better utilization, reduced management overload, and fewer missed commitments.

• Role charters tied to real work
• Updated operating model
• Accountability models leaders actually use

Human + AI Integration
Integrate AI into workflows in ways that improve speed and adoption without sacrificing quality or trust.

• Role-based AI workflow design
• Human-in-the-loop guardrails
• Practical enablement tied to real tasks

Change & Adoption Support
Change sticks when people understand what’s changing and how to work differently.

• Stakeholder impact analysis
• Change journey mapping
• Manager toolkits
• Adoption checkpoints

Multiple Ways to Work Together:

Tiny Offer (90-minutes)

A 90-minute working session that redesigns one workflow to clarify ownership, reduce friction, and immediately improve execution with no ongoing commitment (book a call below).

Workshops

Bring leaders and key team members together to work through the team dynamics analysis. This can also include change leadership support and communications training.

Ongoing Bridge Support

Complex projects benefit from ongoing advising that can include supplemental project management support and targeted internal communications for team buy-in.

The Tiny Offer: Workflow & Accountability Tune-Up

This is the smallest way to work together and often the fastest way to create relief. Designed for leaders who know something is off but don’t want a long consulting process to fix it.

Who This Is For

This is a good fit if:

Execution feels harder than it should
Managers are overloaded and unclear on ownership
Work keeps stalling in handoffs or approvals
AI is being introduced without clarity
You want progress without a big commitment

If one workflow is quietly causing outsized friction, this works.

What’s Included

Before the session

Short intake to identify the workflow that’s breaking down
Optional review of any existing documentation

During the 60-minute sessions

Map the workflow as it actually happens
Identify friction, duplication, and decision gaps
Clarify ownership and accountability
Redesign a cleaner, more realistic workflow
Identify where AI can support the work and where humans stay accountable

After the session

One-page workflow map
Clear owners and decision points
3–5 concrete fixes you can implement immediately

Outcomes You Can Expect

Faster movement of work
Fewer dropped balls and rework
Clear accountability without micromanaging
Reduced manager load
Immediate execution lift without adding headcount

Some clients stop here and see meaningful improvement. Others use this session as a starting point for broader workflow redesign, role and accountability clarification, human + AI operating model work and/or change and adoption support

Either way, the session is designed to stand on its own.

Common Questions

Is this consulting or coaching? It’s a working session. We design something tangible together.

What if we need more afterward? You’ll know quickly. There’s no pressure to continue.

Can this work for agencies or professional services teams? Yes. It’s especially effective where work crosses roles and clients.

Investment

$950 for pre-work and two 60-minute sessions. Limited availability to keep the work hands-on.

CTABook a Workflow & Accountability Tune-Up

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Hello!

I'm Jenny Magic

I'm a strategist, author, coach, mentor, and speaker. I've spent 20 years helping brands you've heard of successfully implement their growth strategies. I now use those same marketing strategies building buy-in for internal change projects.

When leaders want to accelerate adoption, reduce change fatigue, and improve employee engagement, they call me.

On top of my marketing strategy background, I am a certified professional coach and a Fearless Organization Certified Practitioner, trained in Dr. Amy Edmondson’s approach to benchmarking Psychological Safety in teams. I co-authored the organizational change bestseller Change Fatigue: Flip Teams From Burnout to Buy-In and the Build Better Buy-In course. Clients hire (and rehire) me because of my *magical* ability to defuse tension and get people back to work and enjoying their jobs.

Better change is possible. Let's make it happen.